IT Support.
Reimagined.

Experience enterprise-grade IT support with a personal touch. Available 24/7 for your business needs.

IT Support Team

About Us

At Telster, we deliver scalable technical support solutions that grow with your business needs. Our experienced team provides reliable, adaptable services - from day-to-day troubleshooting to comprehensive system management. With rapid response times and flexible support options, we ensure your technology works as hard as you do.

Reliable IT Support

Expert troubleshooting and assistance to keep your systems running smoothly.

24/7 Support

Round-the-clock assistance for all your IT needs

Expert Team

Certified professionals with years of industry experience

Experience the Difference

Our support team combines technical expertise with exceptional customer service to deliver an unmatched support experience.

15min
Average Response Time
98%
Customer Satisfaction
24/7
Support Available
10+
Enterprise Clients
Support Experience

Support Levels

Level 1 Support

Front Line
Level 1 Support
  • Initial problem identification and basic troubleshooting
  • Password resets and account management
  • Basic software and hardware support
  • Ticket creation and escalation management

Response Time

15-30 minutes for initial response

Level 2 Support

Advanced
Level 2 Support
  • Advanced technical troubleshooting
  • Network configuration and maintenance
  • System administration and security
  • Complex software deployments

Response Time

1-4 hours for complex issues

Our Technology Stack

AWS
Certified Partner
VMware
Certified Partner
Oracle
Certified Partner
Azure
Certified Partner

Transform your business today

Take your business to the next level with our innovative solutions. Get in touch with us to start your transformation journey.